Refund Policy

We want you to love your purchase, but if something’s not right, we’re here to help.

Returns

  • Returns accepted within 14 days of delivery.

  • Bras & Garters must be unused, in original packaging, and include proof of purchase.

  • Return shipping is the buyer’s responsibility (unless the item is faulty).

Non-Returnable Items

  • Underwear (for hygiene reasons)

  • Sale items

  • Gift cards

Refunds

  • Approved refunds are issued to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable.

Damaged or Defective?

Contact us within 3 days of delivery with photos, and we’ll sort it out.

Questions?

📧 hello@casacarinointimates.com