Refund Policy

We want you to love your purchase, but if something’s not right, we’re here to help.

Returns

• Returns accepted within 14 days of delivery.

• Bras & Garters must be unused, in original packaging, and include proof of purchase.

• Return shipping is the buyer’s responsibility (unless the item is faulty).

Non-Returnable Items

• Underwear (for hygiene reasons)

• Sale items

• Gift cards
  

Refunds

• Approved refunds are issued to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Damaged or Defective?

Contact us within 3 days of delivery with photos, and we’ll sort it out.

Questions?

📧 hello@casacarinointimates.com